How do I obtain an Aeries Parent Portal account?
Answer
Your parent portal account is automatically created for you with a valid email address on file associated with your student. If you have not received an automated parent portal account creation email and/or have not received a district letter, please contact your student’s school of attendance to update your email on file.
Why am I not receiving a confirmation email?
Answer
Most email providers/programs run some type of spam guard program. If you do not see an email, check inside your Spam folder, Junk mail folder, Bulk Items folder or Trash folder to see if the email landed in any of those folders. It is recommended to add these addresses to your contacts list. If you did not receive the auto-generated emails from either the principal or [email protected] you will need to check the Spam settings within your email account to allow these emails to go to into your Inbox. You can also contact your email provider for support on how to allow these emails into your Inbox.
I still haven’t received my confirmation email; can you resend it?
Answer
Yes. From the Parent Portal login page, click on ‘Forgot Your Password?’ You will be asked to input the email address you have on file. A confirmation email from [email protected] will be sent to you that will allow you to change your password. Please read the email carefully and follow the instructions it provides. If you do not find the email in your Inbox, be sure to check your SPAM folder, Junk mail folder, Bulk Items folder or Trash Folder.
I have checked my SPAM, JUNK, Bulk Items, Trash folders in my email, and I still have not received any confirmation email. What should I do?
Answer
Please call your student’s school of attendance to verify that your email matches the email that is on file. Please be ready to provide your student's legal first name, legal last name, date of birth, your relationship to your student, your name and contact information.
I’ve forgotten my password, can I reset it?
Answer
Yes. From the Parent Portal login page, click on ‘Forgot Your Password?’ You will be asked to input the email address you have on file. A confirmation email from [email protected] will be sent to you that will allow you to change your password. Please read the email carefully and follow the instructions it provides. If you do not find the email in your Inbox, be sure to check your Spam folder, Junk mail folder, Bulk Items folder or Trash folder.
I don’t have an email account; do I need one to access Parent Portal?
Answer
Yes. You must have an email address to use Parent Portal. If you do not currently have an email account, there are several companies which offer free web-based email including Yahoo, Google, and Microsoft.
How do I obtain a free email account?
Answer
Answer Click here for an example of how to create a Google email account The other alternative is using your cell phone number as your email on file. You can only use this option if you agree to item #1 and item #2 listed below, and you know who your cell phone provider is. 1. I have a cell phone.2. I accept that text messaging costs may apply. 3. My cell phone provider is .... [example TMobile, Sprint PCS, ATT, Verizon, etc.] You MUST contact your student’s school of attendance with your student's legal first name, legal last name, date of birth, your relationship to your student, your name and provide them with your cell phone number and your cell phone provider and agree to accept text messaging costs which may apply, depending on your phone plan. The school can then create an email using your cell number and then you will receive messages.
I have more than one student attending Lammersville Unified School District. Do I need to create a separate account to access each student?
Answer
No. You do not need a separate Parent Portal account to access more than one student. Please call your students’ school(s) of attendance to verify that your email matches the email that is on file. Please be ready to provide your students’ legal first name, legal last name, date of birth, your relationship to your student, your name and contact information.
